THE SERVICE: The Service consists of a satellite-based, one-way simplex Internet access Service in which SkyWay USA carries packets from the Internet to your computer via satellite and your telephone line returns the requests to the Internet from your Personal Computer. SkyWay USA Service is available in the continental U.S. with an unobstructed view of the southern sky, is not available in Alaska & Hawaii, and its usage is subject to the Reasonable Use Policy (RUP). Actual speeds vary based on the amount of traffic on the Internet, content on a particular Web site, or by the overall performance and configuration of your computer. Stated speeds and uninterrupted use of service are not guaranteed. Professional Installation is suggested but not required. Monthly service fees apply, and are billed 10 days in advance. Taxes (where applicable) are not included. SkyWay USA satellite Internet service, consumer premise equipment, and professional installation are sold separately.
SERVICE COMMITMENT: All SkyWay USA Plans require a 12-month minimum service commitment. You acknowledge that (subject to any exceptions granted by us) a monthly service fee will apply for each and every month (or portion thereof) that you are a Customer. Your account will continue until you cancel the account in accordance with the method or methods specified by us (unless otherwise terminated in accordance with this Customer Agreement). As stated above, you may cancel your account at any time, subject to payment of the cancellation fee, if applicable. The monthly service fee shall cease to apply for any months after the billing month in which you cancel or terminate your account in accordance with the terms and conditions stated herein. If you terminate service prior to the expiration of the minimum 12-month commitment, you will owe and your credit/debit card will be charged Termination Fees as described below.
SERVICE CANCELLATION: If you cancel your order
before we activate and ship your equipment you will not be charged; normally
shipping occurs within 72 hours after ordering. If we activate and ship your
equipment, but you cancel your service before installation and do not attempt
to install your equipment, you may return the equipment to SkyWay USA at your
expense. Upon receipt of the unopened carton(s), we will issue a refund for
the equipment, less a $50 service termination fee.
If you break the seal on the shipping carton(s), you are deemed to have accepted
delivery of the equipment. If you decide that you want to return the equipment
for any reason, whether or not you have attempted installation, you will be
charged a $150 consigned equipment cancellation fee and $50 service termination
fee. Equipment is considered property of SkyWay USA until you fulfill all financial
obligations included in the 12 or 24 month service plan you select.
If you elect to self-install the equipment, SkyWay USA’s Tech Support
department will help you with the installation process. The majority of our
customers have been able to get the system up and running, but if you attempt
to install the equipment and cannot locate the satellite with the help of our
technical support, you will need to have a professional satellite system installer
come out and locate the satellite for you. SkyWay USA has numerous installers
nationwide that it contracts with for the installation fulfillment process
and will make every attempt to secure an installer to finish the installation
process. However, in some remote areas where we do not have an installer under
contract, it would be your responsibility to locate a satellite dealer or installer
in your area. The cost for professional installation is the responsibility
of the customer, and will be billed according to current rates.
Regardless of whether your choose to self-install, or contract for professional
installation, should you terminate the agreement prior to the completion of
the term of the contract, you are obligated to immediately pay the balance
of the remainder of the contractual commitment, and you will not be eligible
to receive any refunds, rebates, or promotional discounts. We reserve the right
to recover promotional discounts (e.g. "free freight or activation fees")
not previously charged.
TERMINATION BY CUSTOMER: In the event that you wish to cancel your service, written notice must be sent to SKYWAY USA, LLC. You must also obtain a Return Authorization number; you must terminate this Agreement in accordance with the terms and conditions specified herein; failure to do so may delay
or prevent us from knowing that a termination was intended. In such event you
will continue to be liable under this Agreement for all fees and charges until
such time as the Agreement has been properly terminated or we have acknowledged
such termination in writing. In the event you cancel your subscription to the
SkyWay USA Service prior to the expiration of the minimum commitment period
specified for your applicable service plan, you may be subject to a cancellation
fee of up to $1,100.
TERMINATION OR SUSPENSION BY SKYWAY USA: We may immediately
terminate your account and this Customer Agreement in the event of any breach
of this Customer Agreement by you or a user of your account. We may at our
sole discretion terminate your account and this Customer Agreement at any time
or to suspend (with or without notice) or terminate access to or use of the
Service, in whole or in part. In the event that we either terminate or suspend
your account and or this Agreement for reasons other than breach of this Agreement
or your failure to pay monthly, then we shall provide you 30 days notice of
such suspension or termination.
CONTINUATION OF OBLIGATIONS: Notwithstanding any cancellation
or termination of this Customer Agreement or any your account, nor any suspension
or termination of access to or use of the Service, you will remain responsible
for any obligations accrued to the date of such action, including payment of
any charges that may be due as a result of or in connection with such action(s).
Your payment and other obligations under this Customer Agreement are not suspended
or affected by a suspension of access to or use of the Service, in whole or
in part, due to a violation (actual, threatened, or alleged) of this Customer
Agreement, of any law or legal obligation by your or any user of your account,
or by a force majeure, defined as a situation that you or we cannot control,
such as a war, weather, loss of a satellite, loss of telephone service (other
than your loss of telephone service due to non-payment or cancellation), sun
spots, or a business situation which we cannot control.
CUSTOMER UPGRADE OR DOWNGRADE OF SERVICE: You may u
grade your service at any time. There is no charge to upgrade your service.
Your hereby authorize us to charge your credit/debit card or debit your checking
account immediately upon your upgrade without regard to proration of your current
month’s fees and you agree that your contract with us will be extended
by one (1) year from the date of your upgrade. You may downgrade your
service for an administrative charge of $25.00, without regard to proration
of your current month’s fees and you agree that your contract with us
will be extended by one (1) year from the date of your downgrade.
AGE AND ACCOUNT SETUP: You represent that you are at
least 18 years of age and have the right and ability to enter into this Customer
Agreement. You agree that you are responsible for installing, establishing
and setting up, and for verifying and maintaining, the account, options, settings
and other parameters under which the Service is used, including (without limitation)
all related passwords and user identification information. These account functions
may be performed only by a person at least 18 years of age, without exception.
CUSTOMER RESPONSIBILITY: You shall be responsible for
all access to and use of the Service through your account or password(s) and
for any fees incurred for service, or for software or other merchandise purchased
thereon, or any other expenses incurred in accordance with the terms of this
Customer Agreement. You promise to pay such amounts billed for such service,
software, or merchandise and any related fees, taxes and charges. Permitted
users of your account are limited to family members with your permanent residence.
You acknowledge that you are aware that areas accessible on or through the
Service may contain material that is unsuitable for minors (persons under 18
years of age). You agree to supervise usage of the Service by minors who use
the Service through your account. You hereby ratify and confirm any obligations
a minor using your account enters into or assumes and any promises or permissions
such minor makes or gives.
CUSTOMER TO MAINTAIN A TELEPHONE CONNECTION: You understand
that you must maintain a telephone line (or other such connection as approved
for you in writing by us) for the SkyWay USA system to work. You also understand
that any fees concerning your telephone connection are your responsibility
and that you will determine whether any telephone numbers you use with the
service are local, non-toll calls, or that you agree that you will pay any
charges of which you are aware.
FEES, TAXES AND OTHER CHARGES: You agree to pay, in
accordance with the provisions of the billing option you selected, any registration,
activation or monthly fees, installation charges, connect time charges, ISP
service charges, minimum charges and other amounts charged to or incurred by
you, or by users of your account, at the rates in effect for the billing period
in which those amounts are charged or incurred. You agree to pay all applicable
taxes related to your use of the Service or the use of the Service by users
of your account. Information on charges and surcharges (if any) that are to
be paid to us and are incurred by you or by users of your account will be made
available to the you on the SkyWay USA website, and you agree that this is
sufficient notice for all purposes as to charges incurred and paid or to be
paid to us. We reserve the right to increase fees, surcharges, monthly subscription
fees or to institute new fees at any time upon 30 days prior notice. You understand
and acknowledge that you may not receive a bill in the mail for your Service.
Additional terms relating to pricing, billing and payment and which are an
integral part of this Customer Agreement are set forth and available on the
SkyWayUSA.com web site.
ONLINE OR TELEPHONE ORDERING: BY ORDERING ONLINE OR
OVER THE TELEPHONE, YOU THEREBY AGREE AND ACCEPT THAT SKYWAY USA IS AUTHORIZED
TO USE YOUR CREDIT/DEBIT CARD OR (IF YOU SELECT THE E-CHECK ACH PAYMENT OPTION)
DEBIT YOUR CHECKING ACCOUNT FOR THE PURPOSE OF:
(1) CHARGING YOU FOR THE UP-FRONT FEES REQUIRED TO RECEIVE SKYWAY USA SERVICE,
INCLUDING PAYMENT FOR SKYWAY USA CONSUMER PREMISE EQUIPMENT (CPE), SHIPPING & HANDLING
CHARGES, ACTIVATION FEES, AND (if requested) PROFESSIONAL INSTALLATION;
(2) CREATING A SKYWAY USA CUSTOMER ACCOUNT;
(3) CHARGING YOU FOR YOUR MONTHLY SERVICE FEES AND ANY SKYWAY USA CONSUMER
PREMISE EQUIPMENT, INSTALLATION, SHIPPING & HANDLING CHARGES, CONSIGNED
EQUIPMENT CANCELLATION FEES, OR SERVICE TERMINATION FEES THAT MAY APPLY.
PAYMENT: Except where additional methods of payment
are specifically required or permitted under applicable law or regulation or
as otherwise agreed to by ourselves from time to time (including E-check ACH
automatic check withdrawal), you agree that you will provide a major credit/debit
card (i.e., MasterCard, Visa, American Express or Discover) that we may charge
for all Service fees or other amounts payable under this Agreement. Additionally,
you thereby agree that we may pre-charge your monthly Service fee to the credit/debit
card supplied by you during activation or subscription. With respect to such
charges the following authorization applies: You authorize automatic credit/debit
card billing by us. You agree that the charges described above will be billed
to the credit/debit card that you have provided when you applied for the Service.
YOU MUST PROVIDE CURRENT, COMPLETE, AND ACCURATE INFORMATION FOR YOUR BILLING
ACCOUNT. YOU MUST PROMPTLY UPDATE ALL INFORMATION IN ORDER TO KEEP YOUR ACCOUNT
CURRENT, COMPLETE AND ACCURATE (SUCH AS A CHANGE IN BILLING ADDRESS, CREDIT/DEBIT
CARD NUMBER OR CREDIT/DEBIT CARD EXPIRATION DATE, AND/OR E-CHECK ACH BANK ACCOUNT
INFORMATION). CHANGES TO SUCH INFORMATION CAN BE MADE AT www.skywayusa.net.
IF YOU FAIL TO PROVIDE US WITH ANY OF THE FOREGOING INFORMATION, YOU AGREE
THAT WE MAY CONTINUE CHARGING YOU FOR ANY SERVICE PROVIDED UNDER YOUR ACCOUNT.
You agree that all charges are considered valid unless disputed in writing
within fifteen (15) days of the date you receive your credit or debit card
bill. You agree that we will not be responsible for any expenses that you may
incur resulting from overdrawing your bank account or exceeding your credit
limit as a result of an automatic charge made under this Customer Agreement. If
you think a charge is incorrect or you need more information, you should contact
our billing department. You must contact us within 60 days of receiving the
statement on which the error or problem appeared. We will make available to
you a statement for each billing cycle showing payments, credit purchases and
other charges, upon your request.
Payment of the outstanding balance is due in full each month by credit/debit
card or E-check ACH. We will charge your credit/debit card or debit your checking
account 10 days before your billing date. Your billing date is the same day
(i.e. 5th day of the month) your service started. If your credit/debit card
cannot be charged or if some other payment is not received by us 10 days before
your billing date, we have the right to suspend or cancel your subscription
to the Service without notice.
In addition, you may be charged interest on any delinquent balance at the rate
of one and one-half percent (1.5%) per month, prorated on a daily basis. We
may, but are not required to, accept partial payments from you. If partial
payments are made, they will be applied to amounts starting with the oldest
outstanding amount. If you send us checks or money orders marked "payment
in full" or otherwise labeled with restrictive endorsements, we can, but
are not required to, accept them, without losing any of our rights to collect
all amounts owed by you under this Agreement.
In the case of late payment or non-payment for any of the SkyWay USA Services
ordered by you or any of the charges stated herein, you understand and agree
that we may report such late payment or non-payment to the appropriate credit
reporting agencies. If we choose to use any collection agency or attorney to
collect money that you owe us or to assert any other right which we may have
against you, you agree to pay the reasonable costs of collection or other action
including, but not limited to, the costs of a collection agency, reasonable
attorney's fees, and court costs, as provided by applicable law.
REACTIVATION: If your service is inactivated because
you did not submit payment on time or for any other reason, in addition to
payment of past due amounts, we may require a deposit before reactivating your
SkyWay USA Service, which shall not exceed one (1) year subscription fees.
Amounts deposited by you will appear on your statement as a credit, and service
charges and other fees will be invoiced as set forth above. Any unpaid amounts
will be deducted each billing cycle from the credit amount. Credit amounts
shall not earn or accrue interest. If your SkyWay USA service is inactivated
for any reason, including at your request or because of your failure to pay
past due amounts, and you want to reactivate the service, you agree to pay
a reactivation fee in accordance with our then current rates. In addition,
you first must bring your account up to date by making payment in full of any
outstanding balance, fees and charges.
ANCILLARY EQUIPMENT, SERVICES: It is your responsibility,
at your own expense, to obtain, maintain, and operate suitable and fully compatible
computers, and communication devices required to access the Service, including
a working telephone connection. You are responsible for all telephone charges
incurred in connection with using the Service. You agree to check that any
telephone connection numbers provided by us are local numbers which do not
carry long distance charges, agree that you accept such charges. You agree
that SkyWay USA is not responsible for any charges for telephone service of
any kind.
YOU ACKNOWLEDGE THAT CERTAIN CUSTOMER EQUIPMENT, INCLUDING COMPUTERS, MAY HAVE
BEEN ACQUIRED BY YOU SEPARATE AND APART FROM THIS CUSTOMER AGREEMENT. YOU ARE
SOLELY RESPONSIBLE FOR MAINTAINING SUCH CUSTOMER EQUIPMENT. WE MAKE NO REPRESENTATION
OR WARRANTIES PURSUANT TO THIS CUSTOMER AGREEMENT, EITHER EXPRESS OR IMPLIED,
REGARDING SUCH CUSTOMER EQUIPMENT -- ALTHOUGH YOU MAY HAVE LIMITED WARRANTIES
UNDER A SEPARATE PURCHASE AGREEMENT.
SOFTWARE LICENSE: Subject to the terms of this
Customer Agreement, we grant to you a personal, non-exclusive, non-assignable
and nontransferable license to use and display the software provided by or
on behalf of ourselves only for purposes of accessing the Service ("Software")
on any machine(s) on which you are the primary user or which you authorize
for use. Unauthorized copying of the Software, including software that has
been modified, merged or included with the Software, or the written materials
associated therewith is expressly forbidden. You may not sublicense, assign
or transfer this license or the Software except as permitted by ourselves.
Any attempt to sublicense, assign or transfer any of the rights, duties or
obligations under this license is void. You agree that you shall not copy or
duplicate or permit anyone else to copy or duplicate, any part of the Software,
or create or attempt to create, or permit others to create or attempt to create,
by reverse engineering or otherwise, the source programs or any part thereof
from the object programs or from other information made available under this
Customer Agreement.
PROHIBITED CONDUCT: You agree not to use the Service
as follows: (a) for any unlawful, improper or criminal purpose or activity;
(b) to post or transmit information or communications that, whether explicitly
stated, implied, or suggested through use of symbols, are obscene, indecent,
pornographic, sadistic, cruel, or racist in content, or of a sexually explicit
or graphic nature; or which espouses, promotes or incites bigotry, hatred or
racism; or which might be legally actionable for any reason; (c) to attempt
to access or access the accounts of others, to spoof or attempt to spoof the
URL or DNS address, or to attempt to penetrate or penetrate our security measures
or other entities' systems ("hacking") whether or not the intrusion
results in corruption or loss of data; (d) to bombard individuals or newsgroups
with uninvited communications, data or information, or other similar activities,
including but not limited to "spamming", "flaming" or
denial or distributed denial of service attacks; (e) to transmit unsolicited
voluminous emails (for example, spamming) or to intercept, interfere with or
redirect email intended for third parties using the Service; (f) to introduce
viruses, worms, harmful code and/or Trojan horses on the Internet; (g) to post
information on newsgroups which is not in the topic area of the newsgroup;
(h) to interfere with another person's usage or enjoyment of the Internet or
this Service; (i) to post or transmit information or communications that are
defamatory, fraudulent, obscene or deceptive, including but not limited to
scams such as "make-money-fast" schemes or "pyramid/chain" letters;
(j) to damage the name or reputation of SkyWay USA, o any of its respective
parents, affiliates and subsidiaries, or any third parties; (k) to transmit
confidential or proprietary information, except solely at your own risk; (l)
to violate our or any third party's copyright, trademark, proprietary or other
intellectual property rights, including trade secret rights; (m) to generate
excessive amounts (as determined in our sole discretion) of Internet traffic,
or to disrupt net user groups or email use by others; (n) to engage in activities
designed to or having the effect of degrading or denying Service to SkyWay
USA users or others (including activities that compromise a server, router,
circuit or software; (o) to use any name or mark of SkyWay USA, or its respective
affiliates or subsidiaries, as a hypertext link to any Web site or in any advertising
publicity or other commercial manner; (p) to use your SkyWay USA account for
the purpose of operating a server of any type; (q) to use the Service or the
Internet in a manner intended to threaten, harass, or intimidate others; (r)
to cause the screen to "scroll" faster than other subscribers or
users are able to type to it, or any action that has a similar disruptive effect,
on or through the Service; (s) to use the Service to disrupt the normal flow
of online dialogue, (t) to use the Service to violate any operating rule, policy
or guideline of any other online services provider or interactive service;
(u) to attempt to subvert or to aid third parties to subvert, the security
of any computer facility or system connected to the Internet; (v) to impersonate
any person or using a false name while using the Service; (w) to install "auto-responders," "cancel-bots" or
similar automated or manual routines which generate excessive amounts of net
traffic, or disrupt net user groups or email use by others; (x) to make false
or unverified complaints against any SkyWay USA subscriber, or otherwise abusing
any of our complaint response procedures; (y) to export software or any information
in violation of US export laws; or (z) to use the Service in contravention
of the limitations of the pricing plan you have chosen.
SKYWAY USA REASONABLE USE POLICY: To ensure equal Internet
access for all subscribers, we maintain a running average reasonably use policy
(RUP). Reasonable use establishes an equitable balance in Internet access across
the SkyWay USA Services by service plan for all SkyWay USA customers regardless
of their frequency of use or volume of traffic. To ensure this equity, you
may experience some temporary throughput limitations. SkyWay USA Internet access
is not guaranteed. This policy applies to all service plans including "Unlimited" plans
where customers' use of the service is not limited to a specific number of
hours per month. You agree that you have thoroughly reviewed SkyWayUSA’s
RUP provisions on its website.
ILLEGAL OR COMPETITIVE PURPOSES: You agree not to use
the Service nor any of its elements or related facilities or capabilities to
conduct any business or activity, or solicit the performance of any activity,
which is prohibited by or would violate any applicable law, rule, regulation
or legal obligation.
COMPLIANCE WITH LAWS: You agree to comply with all applicable
laws, rules and regulations in connection with the Service, your use of the
Service and this Customer Agreement.
RESERVATION OF RIGHTS: We reserve all copyrights
and other rights in and to any content available through the Service which
is identified as, claimed by us as, or known by you to be, proprietary to us
(or our licensors) including these Terms and Conditions. The content on the
Service is protected under applicable copyright law, including as a collective
work. All copying, modification, distribution, publication or other use by
you, or by any user of your account, of any such content or other works is
prohibited, except as expressly permitted by ourselves.
NO ENDORSEMENT: We do not endorse or in any way vouch
for the accuracy, completeness, truthfulness or reliability of any service,
opinion, advice, communication, information or other content on or made available
through the Service. None of such content should be construed or understood
to constitute or reflect the views or approval of SkyWay USA or any of the
subsidiaries or affiliates. We do not recommend that such content be relied
on for reaching important decisions or conclusions without appropriate verification
and, as appropriate, professional advice.
INTERNET: YOU ACKNOWLEDGE THAT INTERNET SITES, AND USE
OF THE INTERNET, MIGHT CONSIST OF, INCLUDE AND/OR PROVIDE ACCESS TO IMAGES,
SOUND, MESSAGES, TEXT, SERVICES OR OTHER CONTENT AND MATERIAL THAT MAY BE UNSUITABLE
FOR MINORS AND THAT MAY BE OBJECTIONABLE TO MANY ADULTS. YOU ACKNOWLEDGE THAT
WE ARE NOT RESPONSIBLE FOR ANY SUCH CONTENT OR MATERIAL AND AGREES THAT ACCESS
TO SAME THROUGH USE OF THE SERVICE IS AT YOUR SOLE RISK.
The reliability, availability, legality, performance and other aspects of resources
accessed through the Internet are beyond our reasonable control and are not
in any way warranted or supported by ourselves or our third party contractors.
You acknowledge that safeguards relative to copyright, ownership, appropriateness,
reliability, legality and integrity of content may be entirely lacking with
respect to the Internet and content accessible through it. You hereby confirm
that you assume all risk and liability of any use of the Internet through your
account, including your continuous compliance with the Customer Agreement.
USE AND CONTROL OF INFORMATION; MEMBER COMMUNICATION; ADS: We
may, without obligation, liability or notice, except to the extent prohibited
by applicable law, distribute, loan, sell or otherwise share with other persons
or entities, user lists as well as aggregate information. Aggregate information
includes information constituting or descriptive of demographic information,
habits, usage patterns, preferences, survey data or other descriptive or related
data which do not rely on providing to recipients the identity of any particular
user of the Service. This shall not be construed to limit our use of any other
information not addressed in this Section.
We will be free, in our reasonable good faith and in our discretion and without
notice, to provide Subscriber and user information and records to the courts,
law enforcement agencies, or others involved in prosecuting claims or investigations
for conduct or conditions alleged or believed to be illegal or to violate or
threaten the rights of any person or entity, and to maintain and use internally
such information and records. Information generated by or in connection with
our administration of the Service shall be and remain our exclusive property.
We may also from time to time provide online, fax, telephone, email, mail and
other communications to our Subscribers and users on matters pertaining to
the Service, its features, its sponsors or its use without compensation to
them or reimbursement of costs for doing so, but shall do so reasonably and
in good faith. You acknowledge that communications with us, our representatives
and our contractors may be monitored or reviewed for quality control and other
reasonable business purposes. You also acknowledge that advertising and promotion
may occur on the Service and also that neither you nor any user shall in any
event have any claim with respect to any proceeds from such activities.
DISCLAIMER OF WARRANTIES, LIABILITY AND RESPONSIBILITY: YOU
EXPRESSLY AGREE THAT USE OF THE SERVICE IS AT YOUR SOLE RISK. NEITHER WE NOR
ANY OF OUR INFORMATION OR CONTENT PROVIDERS, SERVICE PROVIDERS, LICENSORS,
EMPLOYEES OR AGENTS WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR
FREE; NOR DO WE OR ANY OF OUR INFORMATION OR CONTENT PROVIDERS, SERVICE PROVIDERS,
LICENSORS, EMPLOYEES OR AGENTS MAKE ANY WARRANTY AS TO THE RESULTS TO BE OBTAINED
FROM USE OF THE SERVICE, INCLUDING ANY MINIMUM UPLOAD OR DOWNLOAD SPEEDS.
THE SERVICE IS DISTRIBUTED ON AN "AS IS" AND "AS AVAILABLE" BASIS
WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE, EXCEPT FOR THOSE WARRANTIES,
IF ANY, WHICH ARE IMPLIED BY, AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION
UNDER, THE LAWS APPLICABLE TO THIS CUSTOMER AGREEMENT.
WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY THAT THE SKYWAY USA SERVICE
WILL BE ERROR FREE, SECURE OR UNINTERRUPTED OR OPERATE AT ANY MINIMUM SPEED.
NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY OURSELVES, OUR EMPLOYEES, DEALERS,
AND LICENSORS OR THE LIKE SHALL CREATE A WARRANTY; NOR SHALL YOU RELY ON ANY
SUCH INFORMATION OR ADVICE.
IN PARTICULAR, BECAUSE WE MAY PROVIDE ITS SUBSCRIBERS WITH ELECTRONIC ACCESS
TO THE CONTENT AVAILABLE ON THE SERVICE, WHICH CONTENT MAY BE ORIGINATED BY
INDEPENDENT PUBLISHERS AND/OR PROVIDERS AND WHICH CONTENT IS NOT AUGMENTED
BY OURSELVES, WE CANNOT AND DO NOT WARRANT THE ACCURACY OF ANY OF THE INFORMATION
AS ORIGINATED BY SAID INDEPENDENT PUBLISHERS AND/OR PROVIDERS, AND WE SHALL
NOT BE LIABLE IN ANY MANNER WHATSOEVER FOR ANY ERRORS, OMISSIONS, OR INACCURACIES
RELATING THERETO. IF DEFECTIVE, YOU - NOT OURSELVES, OUR DEALERS, DISTRIBUTORS,
AGENTS, EMPLOYEES OR ANY THIRD-PARTY CONTENT PROVIDER - ASSUME THE CONSEQUENCES
RESULTING THEREFROM.
NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY OURSELVES, OUR DEALERS, DISTRIBUTORS,
AGENTS, EMPLOYEES OR ANY THIRD-PARTY CONTENT PROVIDER, SHALL CREATE ANY WARRANTY
IN OR TO THE SkyWay USA SERVICE OR THE CONTENT AND YOU MAY NOT RELY ON ANY
SUCH INFORMATION OR ADVICE. ONLY THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS.
YOU MAY HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PERMITTED
BY LAW, NEITHER WE NOR ANY OF OUR INFORMATION OR CONTENT PROVIDERS, SERVICE
PROVIDERS, LICENSORS, EMPLOYEES OR AGENTS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF
THE SERVICE OR INABILITY TO USE THE SERVICE OR OUT OF ANY BREACH OF ANY REPRESENTATION
OR WARRANTY. WITHOUT IN ANY WAY LIMITING THE FOREGOING, IF FOR ANY REASON,
BY OPERATION OF LAW OR OTHERWISE, ANY PORTION OF THE FOREGOING LIMITATION OF
LIABILITY SHALL BE VOIDED, THEN IN SUCH EVENT OUR MAXIMUM, SOLE, AND EXCLUSIVE
LIABILITY, OUR DEALERS, DISTRIBUTORS, AGENTS, EMPLOYEES OR THIRD PARTY CONTENT
PROVIDER, IF ANY, SHALL BE LIMITED TO GENERAL MONEY DAMAGES IN AN AMOUNT NOT
TO EXCEED THE TOTAL AMOUNT ACTUALLY PAID TO OURSELVES BY YOU FOR SERVICES FURNISHED
UNDER THIS CUSTOMER AGREEMENT DURING AND FOR A PERIOD OF TIME COMMENCING UPON
THE OCCURRENCE OF SUCH ERROR, DEFECT OR FAILURE AND CEASING UPON THE DISCOVERY
OF SUCH, IN WHOLE OR IN PART; PROVIDED, HOWEVER, THAT IN NO EVENT SHALL SUCH
PERIOD OF TIME EXCEED THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE
DATE WHICH SUCH ERROR, DEFECT OR FAILURE IS FIRST DISCOVERED IN WHOLE OR IN
PART.
APPLICABILITY OF PROVISIONS TO CIRCUMSTANCES INVOLVING OTHERS: YOU
EXPRESSLY ACKNOWLEDGE THAT THE PROVISIONS OF THIS SECTION 11 SHALL ALSO APPLY
TO ANY AND ALL CLAIMS RELATING TO "ACQUIRED MATERIAL" AND ANY OTHER
CONTENT AVAILABLE THROUGH THE SERVICE. YOU AGREE THAT YOU WILL NOT, IN ANY
WAY, HOLD US RESPONSIBLE FOR ANY SELECTION OR RETENTION OF, OR THE ACTS OR
OMISSIONS OF, THIRD PARTIES IN CONNECTION WITH THE SERVICE (INCLUDING THOSE
WITH WHOM WE CONTRACT TO OPERATE VARIOUS AREAS ON OR FEATURES OF THE SERVICE).
FULL APPLICABILITY: THE FOREGOING EXCLUSIONS OR LIMITATIONS
OF LIABILITY APPLY REGARDLESS OF ANY ALLEGATION OR FINDING THAT A REMEDY FAILED
OF ITS ESSENTIAL PURPOSE, REGARDLESS OF THE FORM OF ACTION OR THEORY OF LIABILITY
(INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) AND EVEN IF WE OR OTHERS WERE ADVISED
OR AWARE OF THE POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES OR LIABILITY.
POSSIBLE EXCEPTIONS: SOME STATES OR JURISDICTIONS DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS
OR EXCLUSIONS MIGHT NOT APPLY TO THAT EXTENT.
INDEMNITY: You agree to indemnify us against all claims,
liability, damages, costs and expenses, including but not limited to reasonable
attorneys fees, arising out of or related to any and all use of your account.
This includes, without limitation, responsibility for all such consequences
of your (or that of any user of your account) violation of this Customer Agreement
or placement on or over, or retrieval from or through, the Service of any software,
file, information, communication or other content.
THIRD PARTY BENEFICIARIES: The provisions of Sections
11 and 12 are for the benefit of us and our respective contractors, information
or content providers, service providers, licensors, employees and agents; and
each shall have the right to assert and enforce such provisions directly on
its own behalf.
LIABILITY FOR UNAUTHORIZED USE: You agree to notify
us immediately after you sell, give away or otherwise transfer your SkyWay
USA equipment to anyone else. You are considered the registered recipient of
the SkyWay USA services until we receive such notice, and you will be liable
for any charges or fees incurred by the use of your SkyWay USA equipment by
anyone else up to the time that we receive your notice, unless otherwise provided
by State law. You may not assign or transfer your service without our written
consent. If you do, we may inactivate your service. If your SkyWay USA equipment
is stolen or otherwise removed from your premises without your authorization
you must notify SkyWay USA Customer Care Center immediately, or else you may
be liable for payment for unauthorized use of your SkyWay USA system. You will
not be liable for unauthorized use after we have received your notification.
PROPRIETARY RIGHTS: Except for public domain material,
all copyrightable content distributed over the SkyWay USA Service is copyrighted
by us or the third-party content provider. We and/or such third party content
providers own all right, title and interest to such content and you may not
copy, distribute, transmit or publish, in any form, including printed, electronic,
digitized, audio or otherwise, or modify all or any portion of such content
without the prior written consent of the copyright owner; provided, however,
that you may store one copy of the content on your personal computer for your
personal use for a period not to exceed thirty calendar days. All copyright
or other proprietary rights notices contained in or associated with the content
or contained therein must be preserved in, or on, any copies made of such material.
The placement of copyrighted material in any public posting area, or any software
library, without the consent of the copyright owner is in violation of this
Customer Agreement.
LIMITS ON TRANSFERS; OTHER LIMITS: Unless otherwise
agreed in writing, your right to use the Service, or to designate other users
of your account, is not transferable and is subject to any limits established
by ourselves, or by your credit/debit card company or other billing institution,
as applicable.
CHOICE OF LAW: This Customer Agreement is made in the
Commonwealth of Kentucky. This Customer Agreement and all of the parties respective
rights and duties in connection herewith, including, without limitation, claims
for violation of state consumer protection laws, unfair competition laws, and
any claims in tort shall be governed by and construed in accordance with the
laws of the Commonwealth of Kentucky, in the United States, excluding it conflicts
of laws provisions.
Any such legal controversy or claim for relief will be filed only in the Circuit
Courts in Jefferson County, Louisville, Kentucky. There shall be no class action
case pursuant to this agreement. Any cause of action brought by you,
or by users of your account, with respect to the Service or this Customer Agreement
must be instituted within one year after the claim or cause of action has arisen
or be barred. You agree that this Customer Agreement is set forth in the English
language for the mutual convenience and benefit of the parties. Any notice
given in electronic form shall be admissible in judicial and administrative
proceedings relating to or based upon this Customer Agreement to the same extent
and subject to the same conditions as other business documents and records
originally generated and maintained in printed form.
CONSTRUCTION AND DELEGATION: Neither the course of conduct
between parties nor trade practice shall act to modify the provisions of this
Customer Agreement. We may authorize or allow our contractors and other third
parties to provide to services necessary or related to making the Service available
and to perform obligations and exercise our rights under this Customer Agreement,
and we may collect payment on their behalf, if applicable. The provisions of
any Sections of this Agreement, which by their nature should continue, shall
survive any termination of this Customer Agreement.
MISCELLANEOUS: Where notification by us is contemplated
by or related to this Customer Agreement, notice may be made by any reasonable
means, including, but not limited to, email or publication over the Service.
If any term of this Customer Agreement is found by a court of competent jurisdiction
to be invalid, illegal or unenforceable, it shall be construed in such a way
as to eliminate the offending aspects while still giving as much effect as
possible to the intentions of such term. If this cannot be done and the entire
term is invalid, illegal or unenforceable and cannot be so repaired, then the
term shall be considered to be stricken from this Customer Agreement as if
it had not been included from the beginning. In any such case, the balance
of this Customer Agreement shall remain in effect in accordance with its remaining
terms notwithstanding such invalid, illegal or unenforceable term. We may enforce
or decline to enforce any or all of the terms of this Customer Agreement in
our sole discretion. In no event shall we be required to explain, comment on,
suffer liability for or forfeit any right or discretion based on its enforcement,
non-enforcement or consistency of enforcement of these terms. Captions used
in this document are for convenience only and shall not be considered a part
of this Customer Agreement or be used to construe its terms or meaning.
ASSIGNMENT OF ACCOUNT: We may sell, assign or transfer
your account to a third party without notice to you. In the absence of a notice
of such sale or transfer, you must continue to make all required payments to
us in accordance with your billing statement.
ENTIRE AGREEMENT: This Customer Agreement, as well as
the additional online documents specifically referred to herein as being a
part of this Customer Agreement, constitute the entire and only agreement with
respect to the subject matter hereof (collectively, the Customer Agreement)
between you and ourselves, applicable also to all users of your account. This
Customer Agreement supersedes all representations, proposals, inducements,
assurances, promises, agreements and other communications with respect to the
subject matter hereof except as expressly set forth in this document. By executing
the online sign-up procedure or any other procedure we have establish to activate
your SkyWay USA account, you agree to the terms and conditions of this Customer
Agreement. This Customer Agreement can be amended only in the manner expressly
provided for in this Customer Agreement.